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Measuring information systems delivery quality / Evan W. Duggan, Han Reichgelt

Tác giả : Evan W. Duggan, Han Reichgelt

Nhà xuất bản : Idea Group Pub.

Năm xuất bản : 2006

Nơi xuất bản : Hershey, PA

Mô tả vật lý : xx, 358 p. : ill. ; 27 cm

ISBN : 1591408571

Số phân loại : 658.4038

Chủ đề : 1. Information technology -- Evaluation. 2. Management information systems -- Evaluation. 3. Đánh giá thông tin. 4. Quản trị hệ thống thông tin. 5. Quản trị thông tin.

Thông tin chi tiết

Tóm tắt :

At present there is neither a commonly-accepted definition of quality for information systems. This collection starts from the idea that improving objective knowledge of potentially quality-enhancing methods is more likely to assist the production of high-quality software than merely experimenting with new gadgets. Topics include a survey of information systems quality concepts and management issues, different views on software quality, making real progress with the Requirements Defects programs, the development of user-driven scenarios, process contributions to IS quality such as using agile methods in systems development, managing risks using action research methods and remodeling paradigms, and quality issues in under-researched areas such as government settings and open source processes.

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