
The one to one future : : Building relationships one customer at a time / Don Peppers , Martha Rogers
Tác giả : Don Peppers , Martha Rogers
Nhà xuất bản : Currency Doubleday
Nơi xuất bản : New York
Mô tả vật lý : 429 p. ; 24 cm
ISBN : 0385485662
Số phân loại : 658.812
Chủ đề : 1. Consumers' preferences. 2. Customer relations. 3. Market segmentation. 4. Sales promotion. 5. Tiếp thị.
Thông tin chi tiết
Tóm tắt : | Today, technology allows us to sell more goods to fewer people, which is far more efficient than selling fewer goods to more people. Peppers, an advertising executive, and Rogers, a marketing scholar, set out their new marketing paradigm in detail. A one-to-one competitor focuses on "share of customer" rather than the mass-marketer's "share of market." Learn to collaborate with the customer to build loyalty and build your opportunities for future profit |
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https://lrcopac.ctu.edu.vn/pages/opac/wpid-detailbib-id-23720.html |