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The big store : : Inside the crisis and revolution at Sears / Donald R. Katz

Tác giả : Donald R. Katz

Nhà xuất bản : Viking

Năm xuất bản : 1987

Nơi xuất bản : New York

Mô tả vật lý : 604 p. ; 24 cm

ISBN : 0140115250

Số phân loại : 381

Chủ đề : 1. Sears, Roebuck and company. 2. Nộ thương.

Thông tin chi tiết

Tóm tắt :

Katz writes about the recent changes at Sears, Roebuck, the country's largest retailer. The chief protagonist is Edward Telling, chairman from 1977 through 1984. Faced with falling net income, under Telling Sears diversified beyond retail merchandising into retail financial and real estate services. The merchandise division shrank, and underwent an internal shakeup. Katz, who was given unlimited research access by Sears, devotes most of the book to the men who worked and fought at Sears headquarters in Chicago, but enlivens his reporting with notes from the checkout counter where he once worked. Recommended to public libraries. James W. Oberly, Univ . of Wisconsin - Eau Claire

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